Support
How can we help?
Questions, feedback, or a bug to report — we want to hear it.
Contact us
Mowa works fully offline and collects no data, so most questions are about the learning flow itself. The answers below cover the common ones; anything else — write us.
The fastest way to reach us is email. A real person reads every message.
Email Mowa — Learn Polish supportkernozhitski@gmail.com
Frequently asked questions
Can I redo the placement test?
Yes — Settings → Retake placement. Placement estimates are cleared and re-run; words you actually studied keep their full review history.
How do I move my progress to a new phone?
Settings → Backup → Export progress saves everything to a file (words, review history, streak, settings). On the new phone, install Mowa and use Settings → Backup → Import progress.
Why am I seeing fewer new words some days?
When your review backlog grows past a threshold, Mowa pauses new words until the backlog shrinks — that protects your memory schedule. You can also adjust new words per day in Settings.
Does Mowa need an internet connection?
No. The dictionary, readings, audio, and reviews are all bundled — everything works offline, and nothing you do leaves your device.
How do reminders work?
Settings → Reminder schedules one notification a day at the time you choose, telling you how many reviews are waiting. Reminders pause automatically after a week without practice.